1. Introduction

At Gelato For Your Face, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help. Please read our return and exchange policy below.

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2. Returns

• You have 30 days from the date of purchase to return an item.

• To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. The product must also be in its original packaging and sealed.

• Opened or used products cannot be returned due to hygienic reasons.

• Please include a copy of your receipt or proof of purchase with your return.

 

3. Refunds

• Once we receive your item, we will inspect it and notify you of the status of your refund.

• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

 

4. Exchanges

• If you wish to exchange a product, it must meet the return criteria mentioned above.

• Exchanges are subject to product availability. If the product you desire is not available, a refund will be processed as per the refund policy.

 

5. Shipping

• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

• If you receive a refund, the cost of return shipping will be deducted from your refund.

 

6. Contact Us

If you have any questions regarding our return and exchange policy, please contact us at returns@gelatoforyourface.com